What support is available if I run into an issue?

If something isn't working the way you expect, there are a few ways to get help.

Self-serve knowledge base

Our Knowledge Base covers common questions and issues - everything from account setup and password recovery to assessment management and analytics - and is kept up to date as new features are released.

Contacting our support team

If you can't find what you need, email support@reviseonline.com or use the contact form. Every enquiry creates a support ticket automatically, and you'll get an email confirmation with a ticket ID so you can track progress until it's resolved.

Priority support for schools

School accounts also get priority phone support, giving administrators and IT leads direct access to our technical team for urgent or complex issues.